Support
Questions about Mindship, your subscription or your data? Write to us at support@mindship.me and we’ll reply by email.
Contact us
Email support@mindship.me. In the app, open Profile, tap the gear icon, then Contact us.
Manage or cancel your subscription
Mindship Premium is billed by Apple or Google, so you manage it in your store account. Deleting the app does not cancel the subscription.
- iPhone: open the Settings app, tap your name, then Subscriptions, and choose Mindship.
- Android: open Google Play, tap your profile picture, then Payments & subscriptions → Subscriptions, and choose Mindship.
Restore purchases
Reinstalled the app or moved to a new phone? Sign in to the App Store or Google Play with the account you paid with. Then, in Mindship, open Profile, tap the gear icon, then Restore.
Refunds
Payments go through Apple or Google, and they handle refunds. Apple: reportaproblem.apple.com. Google Play: request a refund on Google Play.
Delete your account
In the app, open Profile, tap the gear icon, then Delete Account. You can also email support@mindship.me and ask us to delete it. Deleting the account does not cancel a subscription, so cancel it in your store account first. Details: what is deleted and what is kept.
Mindship and your health
Mindship is a wellbeing app for everyday relaxation. It is not a medical device and does not diagnose, treat or replace professional care. If you’re struggling, please speak to your GP or another health professional. In the UK and Ireland, you can also call Samaritans free, any time, on 116 123.