Privacy Policy for Mindship
Last Updated: 11.11.2024
Mindship ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, website, and services (collectively, "Services"). By accessing or using Mindship, you agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
1. Information We Collect
We may collect several types of information from and about users, including:
- Personal Information: Name, email address, age, and other information you voluntarily provide during account creation or while using the Services.
- Health and Wellness Data: Information related to your breathing patterns, wellness goals, stress levels, and responses to exercises, collected only with your explicit consent.
- Usage Data: Details of your use of our Services, including interaction information (such as the type and frequency of breathing exercises you complete) and preferences, which help us understand user engagement.
- Technical Information: Device type, browser type, IP address, and other technical data collected automatically to improve our Services and enhance security.
- Location Data: With your permission, we may collect general or specific location data to personalize your experience. You may adjust your device settings to limit or disable this feature.
2. How We Collect Information
Mindship collects information through various means, including:
- Direct Collection: When you register for an account, complete forms on our app or website, participate in surveys, or interact with customer service.
- Automated Collection: We automatically gather data using cookies, web beacons, and similar technologies when you access the Services.
- Third-Party Sources: We may receive information about you from external sources, such as social media networks, if you choose to link your Mindship account with these services.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve the Services: Personalize your experience, provide tailored recommendations, and analyze usage patterns to enhance our Services.
- To Communicate with You: Send administrative messages, updates, security alerts, and customer support communications.
- To Conduct Research and Development: Anonymize and aggregate data for analysis, helping us improve our algorithms, develop new features, and refine our user experience.
- To Fulfill Legal Obligations: Comply with legal and regulatory requirements, respond to legal process or law enforcement requests, and protect the rights, safety, and property of Mindship and its users.
4. Information Sharing and Disclosure
We do not sell, rent, or lease your personal information. We may disclose information in the following circumstances:
- With Service Providers: We engage trusted third-party companies to provide essential services (such as data hosting, analytics, and payment processing). These providers have access to personal information only as necessary to perform their functions and are contractually obligated to protect your information.
- For Legal Compliance and Protection: We may share information to comply with applicable laws, respond to legal requests, or defend against legal claims. We may also disclose data when necessary to protect the safety of our users, enforce our Terms of Service, or investigate fraud or security issues.
- In Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you of any changes in ownership or use of your personal information, as well as any choices you may have regarding your information.
5. Security of Your Information
Mindship implements commercially reasonable measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. We employ encryption, firewalls, and secure data storage solutions to protect your data. However, no method of data transmission or storage is completely secure. We cannot guarantee absolute security, and you use our Services at your own risk.
6. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When personal information is no longer required, we securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your information:
- Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting us.
- Deletion: You have the right to request deletion of your information. Note that certain data may need to be retained to fulfill legal obligations or as part of aggregated data.
- Data Portability: You may request a copy of your data in a machine-readable format.
- Opt-Out of Communications: You can unsubscribe from marketing communications at any time by using the "unsubscribe" link in our emails or updating your preferences in the app.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage information, enhance user experience, and analyze trends. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.
9. Third-Party Links and Services
Our Services may contain links to third-party websites or services. We do not control and are not responsible for the privacy practices of these entities. We encourage you to review the privacy policies of any third-party sites or services you visit.
10. Children's Privacy
Mindship is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a minor without verified parental consent, we will promptly delete that information.
11. Changes to This Privacy Policy
Mindship reserves the right to update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. We will notify you of any significant changes through our app, website, or email. Your continued use of our Services after any modifications constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at:
Email: support@mindship.me